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A helping hand for small businesses.

So you can focus on the work that really needs you.

Hi, I'm Trelawne

Small businesses are the lifeblood of the New Zealand economy

We pride ourselves on our agility, innovation and can do attitude, but sometimes there simply isn't enough time in the day to get everything done. That's where we come in. Having worked in admin and project management for 12 years, I come with a wealth of administrative and corporate experience to help support you in those day to day tasks that fall by the wayside when times get busy. Anything from data entry, content management to desktop research, I'm here to help. 

Get in touch

Data Entry and Online Research

Data entry while being really important it can be time consuming. Let us take the hassle out of it.

Document Creation

Need help creating modern and professional documents? Anything from Word to PowerPoint, we can tighten things up for you.

Newsletter Management

Support creating and managing ongoing newsletter content and campaigns.

Website Management

Helping you keep things up to date and active on your website. Whether that's support with product management, blogs or personnel upkeep.

Social Media and Digital Marketing Support

We can help you create and manage Social Media and Search Engine marketing. From adverts to content creation.

General Admin Assistance

We can also help cover all those other day to day tasks that need managing. Just give us a bell and we'll see how we can help.

NEW SERVICE ALERT!

Personal and Team Headshots

Alongside administration support, I have also been a professional photographer for 8 years and am now offering Overflow clients the opportunity to grab some affordable headshots, either just for themselves or for their wider team. 


In order to create authentic photos that represent you and your business, our headshot service is based in your place of work either using the natural available light or when needed using our mobile studio set-up.  I like to incorporate your natural setting into your photos as much as possible as this tends to add warmth and tells more of a story than a traditional plain backdrop.


In today's tough marketplace where customers are spoilt for choice, sometimes the only thing that sets you apart from your competition is the human face you bring to your business.


I'd love to help you tell your story.


Find out more
What sort of support do you need?

Support Packages

Lite Retainer

Pre book 2 hours per week in a weekly retainer paid weekly in advance.

Hours are 'use or lose' to be used each week, no roll over hours.


$100 + GST / week

additional charges may apply for urgent work


Standard Retainer

Pre book 5 hours per week in a weekly retainer paid weekly in advance.

Hours are 'use or lose' to be used each week, no roll over hours.


$225* + GST

additional charges may apply for urgent work

*$5/hr discount if you book the standard retainer

Hourly Ad Hoc

Ad hoc hours on demand as you need them. Billed at the end of each week.




$60 + GST / hour

additional charges may apply for urgent work


Trial Package

Want to give us a try? Try our 4 hour trial package  to see if we're a good fit. No obligation to continue after the trial period.

Payment upfront before work commences. 



$200 + GST


FAQs

  • What is a Virtual assistant?

    A virtual assistant is a remote contractor who offers administrative support for you and your business.

  • What is the payment process?

    The retainers are to be paid by automatic payment weekly in advance. 

  • Why do you have a 'use or lose' policy?

    We operate on a use or lose policy with our retainers. This means you have to use your set hours each week and they don't roll over to the next week. If you sign up with us we set aside your set number of hours just for you to use, this means that time is no longer available for anyone else to purchase. 

  • What if I occasionally need more hours than my retainer?

    If you find yourself needing more hours one week, that's no problem. Your hours are timesheeted in our system and we will let you know once you have reached your weekly allowance. From there we can simply continue tracking hours and bill for the additional useage at the end of the week. If you find that you consistently need more hours each week we can reasses the weekly retainer with you. 

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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Trelawne from Overflow Support has assisted us on many tasks and projects and has consistently proved to be reliable, efficient and hard working. She communicates clearly and always approaches each project with dedication and positivity. The nature of our work and industry often includes problem solving and finding solutions within time and budget restraints. Trelawne always rises to the challenge, proactively finds ideas and options and helps us move our projects forward. High recommended.

Danny - Paper Plane Productions

We have been working with OS for several months on a regular basis. Initially to form and grow our online presence. This was done professionally, with the minimum of fuss and to a high standard. We have found OS to be diligent, practical and honest with time spent. More importantly, our business has benefited from the effectiveness of her ongoing online advertising. Trelawne has provided invaluable insights which have triggered tangible results. We therefore have no hesitation in endorsing OS solutions as a credible supplier.

Ron, The Bathroom Company

Working with Trelawne from Overflow Support has been an absolute pleasure. She  effortlessly combines creativity with practicality, consistently offering fantastic design ideas into our  website. Trelawne has a remarkable attention to detail, ensuring that every element not only looks visually appealing but functions seamlessly. We could not  be happier with the end result. Bellroy Construction Ltd  wholeheartedly recommends Trelawne to anyone in need. She who not only understands design principles but also brings a fresh and innovative perspective to every project. 

Kerryn, Bellroy Construction

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.

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One of our great pieces of good luck was being introduced to Trelawne for our website development. She immediately grasped what we were on about, brought a great skillset to help us realise that, and has been a true delight to work with.

Lindsay - Director of Clearcut Calculators

We've worked with Overflow Support on a number of projects. We were able to give them complicated tasks - and be comfortable that they would, through initiative and experience, solve the problem and keep us in the loop.

Workhouse Marketing

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